1st Financial Federal Credit Union will never contact you by email, cell phone, text message, or telephone asking for your personal information. In addition, 1st Financial will never ask you to provide, update or verify personal or account information (social security number, member number, PIN, credit or debit card numbers, etc.) through unsolicited phone call email or text message. Beware of any phone call or email that does ask you to provide personal or account information, a fraud technique known as "phishing". If you have been a victim of a scam and think your 1st Financial Federal Credit Union account information may have been compromised, contact us immediately at (636) 916-8300.